Privacy Policy

This Privacy Policy describes how White Shelf Technologies Private Limited ("White Shelf Technologies", "we", "us") collects, uses, and protects personal data when you visit whiteshelftech.com (the "Site") or contact us about our products, including Our Industry ERP and TaskShelf. It is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made under them. TaskShelf and the ERP have their own in-product terms; this policy covers the Site and inquiries made through it.

1. Data we collect

We collect only what we need:

• Contact data you give us - name, email address, company name, and the contents of your message when you write to us or use the contact form. Submissions from the contact form are delivered to us as email; the Site does not store them in a database.
• Usage data - standard technical information such as IP address, browser type, pages visited, and referring page, collected through server logs and any analytics tool we use.
• Business records - correspondence, demo notes, and invoicing details if you become a customer.

We do not knowingly collect sensitive personal data through the Site and ask that you do not send it to us.

2. How we use it

• To respond to inquiries, schedule demos, and provide the products and services you request.
• To operate, secure, and improve the Site.
• To meet legal, tax, and accounting obligations.
• To send service communications. We do not send marketing email unless you ask for it, and we never sell personal data.

3. Cookies

The Site uses only the cookies it needs to function and, where enabled, first-party analytics cookies that help us understand which pages are useful. We do not use advertising or cross-site tracking cookies. You can block or delete cookies in your browser settings; the Site will keep working.

4. Third-party processors

We share personal data only with service providers who help us run the business - such as website hosting, email, analytics, and payment processing - and only to the extent needed to provide their service. Our current processors are: [PLACEHOLDER - list hosting, email, analytics, and payment providers]. Each processor is bound by contract to protect your data. Where data is transferred outside India, we take reasonable steps to ensure it receives equivalent protection.

5. Data retention

We keep personal data only as long as it is needed for the purpose it was collected: inquiry correspondence for up to 24 months after our last exchange, business and invoicing records for the period required by Indian law, and server logs for up to 12 months. When data is no longer needed, we delete or anonymise it.

6. Your rights

Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or update it, ask us to delete it, withdraw consent you have given, and nominate a person to exercise your rights in case of death or incapacity. To exercise any of these rights, write to us through the contact form on this website. We respond within the timelines required by law. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

7. Security

We use reasonable technical and organisational safeguards appropriate to the data we handle - encrypted connections (HTTPS), access controls, and least-privilege access for our team. No method of transmission or storage is completely secure, but we work to protect your data and to notify you and the authorities of any breach as required by law.

8. Children

The Site and our products are intended for business use by adults. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the current version, and material changes will be noted on this page.

10. Contact & grievance officer

Questions, requests, or complaints about privacy should be addressed to our privacy contact: [PLACEHOLDER - name of grievance/privacy officer], White Shelf Technologies Private Limited, A-804, Ganesh Glory 11, Gota, Ahmedabad, Gujarat 382470, India, or through the contact form on this website. This policy is governed by the laws of India, and the courts at Ahmedabad, Gujarat have exclusive jurisdiction over disputes arising from it.